FAQ

If you’ve ever played the board game Clue, it’s sort of like that but in real life! Our escape game is designed for small groups of 5 – 8 people, depending on the room (a minimum of 4 is recommended for the best chance to escape). Your goal is simple: escape the room by finding clues and solving puzzles – before your 60-minute time runs out!

No, at any time you can exit the room if needed. However, the 60-minute clock will still be ticking. You can re-enter with your team at any point.

No, our rooms do not have any scary or haunted elements in them. Only family-friendly fun here.

Please arrive 15 minutes prior to your reservation. The room administrator will wait as long as possible for all participants to arrive, but eventually the clock will have to begin. Late team members may join the live room upon arrival.

While none of our rooms require heavy lifting, a few of our experiences do require some stooping/crawling. If you have any mobility limitations (or concerns about room requirements) and would like accommodations during your experience, please contact us directly at (256) 469-8428 or booking@huntsvilleescaperooms.com to speak with a member of our team.

Cell phone use is restricted and also not needed while playing the game. Everything you need to escape can be found in the room. Everyone who enters the room will be asked to place their personal items in a basket located in the same room so that you will never be separated from your personal items. We ask that no photos be taken of our rooms to keep the experience a surprise for new players.

Click on a location and scroll down to the bottom of the page. There you find the address and contact information.

Yes, we have scheduled large groups of 100+ and can help schedule your group as well. Contact us with details about your group and desired booking time. Please click here to learn more.

Tickets can be purchased for children 8-14, but they must be accompanied by a paying adult. However, the complexity and difficulty of escaping the room are geared toward participants 15 years of age and older.

Our rooms can accommodate between 5 and 7 players, depending on the room. We keep our rooms at this number to ensure everyone has a fantastic time and is able to participate. If there are too many people in a room, some players may not be able to participate in all the fun, which can happen with large groups. You can buy a single ticket, but to maximize your fun and chances of escaping, we recommend having at least 4 players.

No, no matter how many people you book the room for, you will not be playing with people you don’t know.

Go to the book now page for your location to see pricing information.

• 5 minutes – Time will be deducted from your booking
• 10 minutes – We can no longer accommodate your booking

If you think you may arrive late for your reservation, please give us a call at (256) 469-8428 and a member of our team will assist you further.

There are several variables that contribute to the difficulty of your escape experience. We recommend a comfortable number of participants in each room based on previous customer experiences (this information can be found in the room descriptions).

You and your team can receive an unlimited number of clues, as quickly as your Room Host can deliver them, to help you in the experience. Although our rooms are unlike any other, your team’s experience with problem solving and ability to work together will also contribute to your success.

We currently only have one location in Huntsville, Alabama. Check back periodically for future expansion plans!

Our team sanitizes and disinfects high-touch areas and objects before every experience. We maintain a high standard of cleanliness and maintenance throughout our facility. Additionally, you and your team are monitored throughout your experience by a trained Room Host for your safety. If you have any health or safety concerns, please bring them to the attention of a team member immediately.